Frequently asked questions
Everything you need to know about shopping with us.
How do I place an order?
Add items to your cart, proceed to checkout, enter your shipping address and confirm. Orders are secured with advance payment.
What payment methods do you accept?
We require advance payment to confirm your order — pay via bank transfer or mobile wallet, and we'll share the details after checkout. We dispatch once payment is received.
How long does delivery take?
Most orders are delivered within 2–5 business days. Delivery is free on orders over Rs 5,000.
Can I return an item?
Yes. You have 7 days from delivery to request a return for unused items in their original packaging.
How can I track my order?
Sign in and open your order history under My Account to see the latest status of every order.